Five civil servants who excelled in customer service delivery during 2008 received Five Star Awards for Excellence (FACE) from His Excellency Governor Stuart Jack, CVO last Saturday (17 January). This was the second year that the FACE Awards Government House ceremony has taken place.
The recipients were Government Information Services Information Officer Cornelia Oliver; Department of Immigration Temporary Work Permits Manager Cleo Ebanks; Department of Environmental Health Laboratory Manager Antoinette Johnson; Licensing Department Supervisor Mary Rankine, and Immigration Department Clerical Officer Natasha Rivers.
His Excellency the Governor said that all five represent the civil service at its best.
“Cayman is blessed with people who are willing to go the extra mile,” Mr Jack said.
“Our winners understand that when a member of the public calls or walks into our offices they do not care about the title an officer holds; he or she wants a response that is prompt, polite and which will make a difference,” Mr Jack noted.
Welcoming the awardees, Portfolio of the Civil Service Chief Officer Mary Rodrigues noted that though there were only five winners, all 64nominees were winners by virtue of having received the highest of accolades from clients and colleagues.
Speaking on behalf of the Leader of Government Business Minister of Education, Training, Employment, Youth, Sports and Culture the Hon Alden McLaughlin, JP, and Deputy Chief Secretary Donovan Ebanks representing Chief Secretary the Hon. George McCarthy both congratulated the public servants for their exemplary work.
“You should be proud that your efforts to provide excellent customer service have been recognised by peers and clients. It should give you a tremendous sense of satisfaction to know that the extra effort that you make has clearly made a difference,” Mr McLaughlin said.
(L-R): FACE Award recipient Cleo Ebanks; Minister of Education the Hon Alden McLaughlin, JP; FACE Award recipient Antoinette Johnson; HE Governor Stuart Jack CVO; FACE Coordinator Ailene Holder; FACE Award recipient Cornelia Oliver; Chief Secretary Donovan Ebanks; Mrs Mariko Jack; Portfolio of the Civil Service Chief Officer Mary Rodrigues; FACE Award recipient Natasha Rivers, and FACE Award recipient Mary Rankine.
