Going the extra mile is what it is all about!
Read on here to learn about the typical characteristics of a F.A.C.E recipient.
A F.A.C.E. recipient is.....
- Approachable, friendly, helpful, polite, courteous, and understanding.
- Trustworthy, honest, and fair.
- Professional - in both conduct and appearance.
- Flexible- both personally and when providing service(s).
- Knowledgeable and competent.
- An effective communicator (verbal, written, body language, tone, expression).
A F.A.C.E. recipient also:
- Serves clients in a timely manner.
- Displays a clear commitment to providing clients with results.
- Solves problems and effectively resolves conflicts.
- Demonstrates a willingness to always go the extra mile to satisfy a client's needs.
