FACE Award Programme

Wednesday
Mar 10th
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About the F.A.C.E. Award

Why a Five-Star Award?

Customer service is a critical factor in many successful organisations. Thus the Cayman Islands Government is committed to encouraging, recognising, and rewarding customer-service....

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Customer Service Excellence

Customer service exists when the needs and expectations of a customer, as defined by the customer, are met. How your customers define “service” should shape every interaction you have with them.

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What does a F.A.C.E. recipient look like?

Going the extra mile is what it is all about!

Read on here to learn about the typical characteristics of a F.A.C.E recipient.

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Franz Manderson

Franz Ireland Manderson, a FACE Winner in 2009 for his role whilst serving as Chief Immigration Officer in the Immigration Department. At the time of award, he had served over 27 years as a civil servant.  

 

Sydney Moore

Sydney Oliver Moore, a FACE Winner in 2009 for his role as Enviromental Health Officer II within the Department of Environmental Health. At the time of award, he had served over 12 years as a civil servant. 

 

Mitchum Sanford

Harold Mitchum Sanford, a FACE Winner in 2009 for his role as Sports Instructor with the Department of Sports on Cayman Brac. At the time of award, he had served over 20 years as a civil servant.

Learn your ABC...

P is for POLITE. 'Please', 'Thank You' and 'I'm Sorry' can go a long way.

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Angelique Howell

Angelique Howell, a FACE Winner in 2009 for her role as Chief Inspector in the RCIPS. At the time of award, she had served over 20 years as a civil servant. 

 

Clive Bennett

Clive Anthony Bennett, a FACE Winner in 2009 for his role as Biohazard waste collector within the Department of Environmental Health. At the time of award, he had served over 13 years as a civil servant.