FACE Award Programme
2009 Award Winners Announced
Congratulations to Angelique Howell, Clive Bennett, Franz Manderson, Mitchum Sandford and Sydney Moore - All winners of the 2009 FACE Award.
Congratulating everyone, HE the Governor Stuart Jack, CVO, said the fact that so many civil servants received nominations, confirmed that customers still receive some quality service.
“The list also endorses the point that good customer service never fails to make a positive impression,” he continued.
Governor Jack encouraged civil servants to keep building upon their successes, “particularly during these challenging times when a smiling face, a courteous approach and willing hands can make all the difference.”Also speaking at the event, Chief Secretary Donovan Ebanks told civil servants to hold their heads high, despite the challenges.
“Being a civil servant is seldom easy. So often, particularly in this ongoing period of economic stress, we become the scapegoats, widely accused of being overpaid and under worked,” he said.
“But there is an awesome amount of commitment, experience and skill in our civil service—a fact that gains special visibility whenever we work our way through national crises such as hurricanes Ivan and Paloma.”
Find out more about the 2009 FACE Award Winners...
Read more...Why a Five-Star Award?
Customer service is a critical factor in many successful organisations. Thus the Cayman Islands Government is committed to encouraging, recognising, and rewarding customer-service....
Read more...
Watch the FACE Intro Video
Franz Manderson
Franz Ireland Manderson, a FACE Winner in 2009 for his role whilst serving as Chief Immigration Officer in the Immigration Department. At the time of award, he had served over 27 years as a civil servant.
Sydney Moore
Sydney Oliver Moore, a FACE Winner in 2009 for his role as Enviromental Health Officer II within the Department of Environmental Health. At the time of award, he had served over 12 years as a civil servant.
Mitchum Sanford
Harold Mitchum Sanford, a FACE Winner in 2009 for his role as Sports Instructor with the Department of Sports on Cayman Brac. At the time of award, he had served over 20 years as a civil servant.Learn your ABC...
G is for GENTLE. Always handle your customers with 'kid gloves'. |
Angelique Howell
Angelique Howell, a FACE Winner in 2009 for her role as Chief Inspector in the RCIPS. At the time of award, she had served over 20 years as a civil servant.